What our clients say

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“The Activity Level Indicator and Membership Trends reports opened my eyes! To know each month how much our member’s engagement has gone up and down is truly a tool that should be in every Manager’s inbox.”

"For clubs that don’t currently have a retention program in place, A.L.I. provides everything necessary to create and implement one. For clubs that already have a member retention program in place, it’s the ideal way to manage it."

"A.L.I. has become the cornerstone of our retention efforts and has greatly helped our staff identify members who are at risk of disengaging from the club. We predict that our retention rates will improve greatly by utilizing A.L.I."

 "The Activity Level Indicator statistics we receive monthly have greatly increased our ability to interact with our membership. We now can see which members are fully invested in our club, but, more importantly, we know who is not using the club and can find out why through personal contact, hoping to find ways to reinvigorate 

their commitment."  

“Your A.L.I. software brilliantly identifies subtle trends in membership usage at private clubs. I emphasize subtle because it is critical to identify usage patterns of private club members so as to be able to work to re-engage the members back to using the club.  Many of our private club clients have enjoyed considerable success in lowering their annual attrition rates because your A.L.I. software identified negative usage trends for which the club was able to take actions that influenced the members back to using the club again."

“The A.L.I. reports are an absolute must for Membership Professionals. The insights and information gained will allow clubs to be more proactive in their membership retention strategies.”